Shipments and returns
Your pack shipment
- France (metropolitan) : 3.90 € .
- Extended EU : 4.90 € Germany, Belgium, Netherlands, Luxembourg, United-Kingdom, Italy, Spain and Switzerland…
- Outside Europe : Please ask us a quote by email : contact@shift-up.eu
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Return
Before any return, please contact us by email: contact@shift-up.eu or by phone (+33 9 81 00 23 23)
We will accept no return if you don’t advertise us first.
From the day you received your products, you have 7 days to send it back (for exchange or refunding). Shipping costs from you to us and from us to you are at your charge.
Returned items have to be in their original packaging and in perfect condition, any item that cannot be sold as new, cannot be exchanged or refunded